Home Business & Economy Retail London Drugs Colwood store now open after cybersecurity downtime

London Drugs Colwood store now open after cybersecurity downtime

Now 4 stores open in Greater Victoria: Harris Green, Saanich Centre, Colwood Corners, and Tillicum Mall.

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London Drugs store in Colwood, BC on May 2, 2024 -- their 5th day of being closed due to a cyberattack. [Mary P Brooke / Island Social Trends]

Tuesday May 7, 2024 | COLWOOD, BC

by Mary P Brooke | Island Social Trends

The London Drugs store is now open in Colwood. It’s the retail store chain’s outlet in the west shore of Greater Victoria, located at Colwood Cornesr (1907 Sooke Road at the corner of Goldstream Avenue).

The store had been closed since April 28 when the London Drugs store chain responded to a cybersecurity attack across all of its 79 stores.

colwood, london drugs, retail
London Drugs Colwood storefront has two security personnel at the door to explain to customers what is available on site while the store is otherwise closed, May 2, 2024. [Island Social Trends]

The next nearest store is at Tillicum Mall in Saanich which opened two days ago. The store at Saanich Centre at 3995 Quadra Street is also now open.

The store at 911 Yates Street in downtown Victoria was the first in the capital region to be reopened a few days ago.

london drugs, colwood, 10 stores
AS of May 7, 2024 now 10 London Drugs stores are fully reopened in the Vancouver Island region. [London Drugs]

Here is the list of London Drugs stores now fully operational. The list includes 36 stores in the BC lower mainland, 10 stores on Vancouver Island (including Gibsons), and six in the BC Interior.

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There are 79 stores (previously reported by most media as 80 stores) in the entire chain across four western provinces: BC, Alberta, Saskatchewan and Manitoba.

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What’s open in all stores:

As posted by London Drugs on May 6:

• London Drugs Pharmacists are on-site at all store locations during normal store pharmacy hours to assist with emergency refill prescriptions and other urgent care. Due to connectivity issues, the pharmacy will not be able to fill new prescriptions currently.

• Canada Post locations within stores are accessible.

• The Insurance Services Call Centre is open and helping customers with insurance needs and Autoplan transactions.

• Optical locations are expected to be open by the end of the day, May 6.

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