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Canada Post suspends delivery on Vancouver Island due to snow

JAN 17 - RED- Delivery will resume once conditions improve & it’s safe to do so. | JAN 18 - YELLOW - Delivery where possible.

delivering mail, canada post, snow
Mail delivery on a snowy day. [CTV / web]

Wednesday January 17, 2024 | VICTORIA, BC [Updated January 18, 2024]

by Mary P Brooke | Island Social Trends

UPDATE THURSDAY JANUARY 18: Delivery service at ‘yellow’ (delivery where possible). People should clear ice from walkways, stairs and driveways to ensure safe access.

Canada Post has issued a red delivery service alert today for Vancouver Island due to inclement weather, snow and freezing rain.

A red service alert means the crown corporation is suspending delivery for the day. They are not sending out delivery agents or recalling them.

snow, street, front yard
A quiet snowy day in Langford on Jan 17, 2024. [Mary P Brooke / Island Social Trends]

“Delivery will resume once conditions improve and it’s safe to do so. The safety of our employees is our number one priority,” says Jack Cormier, Media Relations, Canada Post.

An alert can be issued for a particular community or an entire province, depending on the weather event.

jdf emerg, clearing snow

Delivery service alerts:

Canada Post service alerts are posted to the Canada Post delivery service alerts webpage, which lists all active and archived alerts and updates.

Clear walkways and stairs:

“We encourage customers to clear the ice from their walkways, stairs, and driveways, to ensure safe access to the front door for both their visitors, as well as their mail carriers, when service resumes,” said Cormier.

If customers have questions regarding mail delivery, they can contact Canada Post’s Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).

alistair macgregor, langford

===== RELATED:

Quiet snowfall leads to some closures (January 17, 2024)

Langford steps up to support Canada Post local community mailbox cleanup (September 3, 2021)